Who is the Data Controller for the processing of your data?

Identity: HIPERCHEF NIF: ES-24374339C

Address: C/Goya 37 bajo, 46018 - Valencia

Telephone: 668 88 94 95

Domains: https://hiperchef.com

For what purpose do we process your personal data?

The purpose of the processing is the correct management of the order placed, as well as its dispatch, invoicing and collection. Likewise, the data will be used for the correct management of customers, and for accounting, tax and administrative purposes. Or, where applicable, for sending information requested through the forms provided on our websites.

We remind you that you can access your personal data, as well as modify it, request its deletion, or object to the sending of communications, by any means and at any time.

For how long will we keep your data?

The data provided will be kept for as long as the right of erasure is not exercised. In any case, the data will be kept for as long as the commercial relationship is maintained or for the years necessary to comply with tax and legal obligations.

What is the legitimacy for the processing of your data?

The legal basis for the processing of your data is the performance of a contract for the sale and purchase of products, as well as the consent of the data subject.

The prospective offer of products and services is based on the consent requested from you, without the withdrawal of this consent conditioning the provision of the requested service in any case.

To which recipients will your data be disclosed?

The data may be disclosed to:

-Banks or savings banks; Only where required to manage the collection of the order you place.

-Transport companies; So that they can deliver your order to you.

-Manufacturers/Distributors; Only where the purchased product is dispatched directly from the manufacturer's warehouse.

-Tax Administration and accountancy firm; Necessary to comply with tax and accounting obligations.

-Customer review management; So that you can rate the product(s) and service(s) provided.

-Financial services; The user accepts that all their personal data are fully assigned to Aplazame from the moment the user has initiated the contracting of the deferred payment service offered by the latter when choosing the payment method. This acceptance extends to third-party entities that may need to access the files for the successful completion of the contract.

No other disclosures of data to third parties are foreseen, save legal obligation.

What are your rights when you provide us with your data?

Any person has the right to obtain confirmation as to whether or not at HIPERCHEF we are processing personal data concerning them.

Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where applicable, request its erasure when, among other reasons, the data are no longer necessary for the purposes for which they were collected.

In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep it for the exercise or defence of claims.

In certain circumstances and for reasons related to their particular situation, the interested parties may object to the processing of their data. Hiperchef will stop processing the data, save for compelling legitimate reasons, or for the exercise or defence of possible claims.

By virtue of the right to portability, the interested parties have the right to obtain the personal data concerning them in a structured, commonly used and machine-readable format and to transmit it to another controller.

How can the rights be exercised?

By means of a written communication, proving their identity —additional identifying documentation will only be requested in the event of reasonable doubt, in accordance with Regulation (EU) 2016/679 (GDPR)—, or through electronic communication from the same email address with which they registered.

What avenues of complaint exist?

If you consider that your rights have not been duly addressed, you have the right to lodge a complaint with the Agencia Española de Protección de Datos (Spanish Data Protection Agency).